Frequently Asked Questions

Are the fees covered by OHIP?

  • While psychotherapy and social work are regulated health professions in Ontario, they are unfortunately not covered under OHIP, OW or ODSP.The majority of extended health benefits, however, do cover psychotherapy and social work services (typically in your health and dental insurance package from your employer). We encourage you to speak with your insurance provider about counselling services provided by a Registered Social Worker or Registered Psychotherapist to determine your eligibility and approved rates of coverage. We do not reimburse sessions if it turns out you do not have coverage.

How do I pay?

  • We accept payment via credit card. Our online client portal which allows you to book appointments can also process credit card payments automatically for your convenience. If there is a preferred payment method that is not listed please reach out and we can do our best to accommodate.

  • Every client is provided with a receipt with all of the information needed to facilitate reimbursement from your insurance health provider.

Do I need a referral?

  • Not at all! You do not need a referral to book an appointment. We welcome everyone who requires assistance in reaching their wellness goals.